Hi we are sorry for the delay. You should have received an initial email sent on 21st December to all customers who booked tickets for our games on 27th December and 1st January, explaining the restrictions imposed by the local government.
Since then we have been working through 3,200 ticket orders for both games, emailing customers with match night ticket vouchers for them to redeem at a game of their choice. The orders are being processed in date order of booking. With the Christmas break, and the enormity of the task in hand it is taking us longer than anticipated, although we hope to have contacted everyone by 5th January.
If you do have any concerns about your booking, feel free to email me
kw@cardiffdevils.com
Thank you for your understanding and patience. Looking forward to 2022 where fans can rejoin us once again and we can all get back to enjoying watching the Devils live at Ice Arena Wales!
- Katrina