This is spot on, and the answer to it all. We have two double doors, but we only open one, yep one double door for about 1,000 fans, using this entry,season ticket holders, one off buying customers, and Uncle Tom Cobbly and all. Try it I have every week, it's so incredibly poor, our club won't want this one iota. We have so so many things right, and yet let ourselves down by this, it only needs one person to open the door and check your season ticket, and happy days. If I was able to get to every game that I pay for then I would do it, but due to work I miss a game now and then, so we would be back to the problem. Our club will address it I am sure, as they want the best for everyone of us.
Season ticket entrance
- Thread starter jimmy snels
- Start date
They did open both sets of doors from the bar to the arena on Sunday, with one line for season ticket holders.
Trouble is with no directions people without season tickets soon spotted the shorter queue only to get to the door to be told they should be in the other line. However, most just then appeared to push into the front of the line at the door.
Trouble is with no directions people without season tickets soon spotted the shorter queue only to get to the door to be told they should be in the other line. However, most just then appeared to push into the front of the line at the door.
It was chaos tbh but when I got there I went up to the Bar as the queue in via the Cafe was out of the building (and this was half hour before the game). When up at the Bar there was one long queue almost to the top of the Stairs on the left and the double doors to the right were empty and were being used by people accessing the Bar and people leaving with their hand stamped... I walked up to the empty door with my Season Ticket and the steward said 'go on then' and let me through! I'm sure things will be resolved eventually?
Agree with this totally. Something I've been meaning to start a thread on for a while now. Fed up of the chaos trying to get into games with people who need their tickets scanning, a fairly slow process when the season tickets are simply a quick glance at your card (and the last couple weeks a stamp on the hand). Strikes me as very poor planning.
The bars are also often a shambles however i think this is IAW more than the Devils.
The security in general in the new arena seems very unprofessional. From the door staff who often seem flustered, unorganised and stressed at the slightest issue through to the 'senior' security guy in a suit who's handling of some of the issues around my block this season (drunk fans, back row standing, etc) has been very poor in my opinion. I sit next to another season ticket holder who is a senior security manager for Welsh government and he's also been amazed at how poorly some of the situations have been handled.
The bars are also often a shambles however i think this is IAW more than the Devils.
The security in general in the new arena seems very unprofessional. From the door staff who often seem flustered, unorganised and stressed at the slightest issue through to the 'senior' security guy in a suit who's handling of some of the issues around my block this season (drunk fans, back row standing, etc) has been very poor in my opinion. I sit next to another season ticket holder who is a senior security manager for Welsh government and he's also been amazed at how poorly some of the situations have been handled.
Whats with the bar not taking card aswell? With PDQ's on reception and in Corkys shop, it does seem a bit, eh hem, suspect. My buddy tours the uk pub scene playing guitar and even he has a card machine to sell the odd t-shirt! I'd like to hear from someone in the know about this but i'm guessing if they don't take card it's because maybe they don't want the paper trail?
I find the whole rink thing such a disappointment. Love the team, love the atmosphere and fun we have as a family. Sat with great people and its a fantastic view.
Soon as I get out of my seat though....... Such a shame.
Totally aside, anyone know what happened to Chris Hartrey? One day he was there the next he was gone and nothing has been mentioned. Seems strange.
Also I'm with Vigs883 on the bar thing. No card payments....... Really??????
Soon as I get out of my seat though....... Such a shame.
Totally aside, anyone know what happened to Chris Hartrey? One day he was there the next he was gone and nothing has been mentioned. Seems strange.
Also I'm with Vigs883 on the bar thing. No card payments....... Really??????
http://www.cardiffdevils.com/news/season-ticket-entrance-be-trialled-weekend/
You've got to hand it to the Devils management, if something (within their control) crops up as an issue, they don't sit around and have endless meetings pondering whether to will do anything about it, they tend to just admit things aren't quite right, and trial a solution quickly.
If only more organisations (public and private sector) operated in such a manner.
It also highlights the importance of a forum such as this. Sure, some of us can whinge a little TOO much about trivial things, but when there is a genuine issue, it's better the management read about it, than be completely oblivious to a problem.
You've got to hand it to the Devils management, if something (within their control) crops up as an issue, they don't sit around and have endless meetings pondering whether to will do anything about it, they tend to just admit things aren't quite right, and trial a solution quickly.
If only more organisations (public and private sector) operated in such a manner.
It also highlights the importance of a forum such as this. Sure, some of us can whinge a little TOO much about trivial things, but when there is a genuine issue, it's better the management read about it, than be completely oblivious to a problem.
Thread starter
#38
Im genuinely impressed. Im claiming credit for this... unless it goes to shit in which case it was a silly idea 
