phil PLT said:
Devildrums said:
It helps a great deal if winners can pay with cash as it saves a lot of admin hassle for the club.
Sorry Mike that just doesn't wash, they have never had so many people working in the back office as they have now.
Well there's certainly a lot of admin for Viv and myself to take care of at the end of the evening when all the bidders have gone home.
Honestly, I don't know why we bother sometimes. I answered a simple question and get shot down in flames. I'm not a club employee and neither is Viv - we're volunteers and work blasted hard for this club. I'm not having a go at you Phil but the number of moaners on this thread make us wonder whether it's worth devoting the time, care and attention to the club's jersey programme that we do.
To give people some sort of idea - we keep track of all the jerseys to establish which ones are worn by players, issued to players and in some cases are worn by other players (eg when James Manson and Andrew Shurmer iced for us when the team was short on bodies). We have also kept track via game sheets and information gleaned from other sources so that when we prepare the certificates (yes, we do all of that on behalf of the club) they are accurate and actually worth something. We've added extra detail this season - if you've got a Voth, Hill or Jarvis jersey you'll note that we record the presence of the "C" or "A" for example. All those get e-mailed to the club so they can be printed off and signed by G and Shannon - we try to ensure the certificates are ready in time for the auction but occasionally they may not have been signed in time.
We collect and inventory the jerseys and put them all into their correct running order before the night of the auction so that fans know that they will be auctioned numerically by roster number and to minimise any delays in getting the auctions under way.
Once an auction is over there's a lot of information to collate - we need to make two master lists of the jerseys, winners, winning bids, payment method used and whether the jersey has been taken (one list is for the club and we keep the other in case there are any subsequent queries). We have to make sure all the payment forms have been properly filled in and account for all the uncollected jerseys and their corresponding certificates. Then we have to do the cashing up, making sure that the cash and cheques totals tally with what we've taken on the night and then arrange for jerseys, certificates, payment forms etc to be taken to the office.
We face some fans moaning that they want to take their jerseys on the night when they've not paid with cash or a guaranteed cheque - we're volunteers and as such no fan should expect us to release a jersey when it's not paid for. Yes, we know who most of the winners are but it's not right to put us in that position. Don't take it personally - put yourselves in our shoes - if we make an exception for one winner because we know them then that's unfair on others.
Also, it might be worth some fans remembering that this is all done at the end of what is a pretty long match night for us, having arrived at the rink early to set up for shirt off his back. On a busy night it can be pretty exhausting.
We do what we do because we support the team and want to help raise funds to keep the team on the ice. We don't do it for any perceived glory and by and large we enjoy helping with the jersey programme but sometimes I feel it's worth a gentle reminder that we're also fans like anyone else down at the Tent.
Viv and I will be helping to run the auction for Jason Stone's testimonial game - there are two sets of (gorgeous) jerseys for that event and we'll auction them after the game in the bar. We won't be accepting card payments at that auction - it will be cash or cheque only because the proceeds are going to Jason's testimonial fund, not the club. Remember that card payments attract a processing fee and whoever processes that payment ends up with the VAT liability so it is no good asking if the club / CH Sports / Planet Ice can process it. Another reminder will go out nearer the time so please don't say adequate warning wasn't given.