I was trying to buy a Tournament Pass. I'm not a season ticket holder.
I'm pretty sure the booking system is buggy. You pick a seat and then try to get a tournament pass. For this to work, that same seat has to be free for all six games. In my case, the system spotted that the same seat wasn't available for every game and asked me to book alternatives for those games where it wasn't. But when I did that, the system wouldn't let me do it. So eventually, the original seat "timed out" and I had to try again, getting worse and worse seats every time, as other people booked the better seats. Eventually, I tried simply deleting the seats which were not available at checkout and it let me have a tournament pass. Probably wrongly because I'm pretty sure that will leave some seats for some games double booked. A number of other people have reported the same thing (See Devils Twitter Feed).
Unless you get the software right, this can go horribly wrong. Just think about it. You've got hundreds of people scrambling to book individual games and tournament passes all at the same time. The system appeared to spot conflicts but offered no solution that worked. Worse still I found a way around what the system was saying, and that's likely to result in double booking....and chaos.
Does anybody have a contact for somebody who I can raise this with. The Devils should be made aware so they can deal with it.