so, it looks like selling tickets at the rink made getting the online ones easier, and there were tickets available for everyone after all? Almost as if people made a massive fuss over nothing...
(I got mine at the rink and they're a bit 'nosebleed' - last year we were in the very back row buying online. Not getting your ideal seats is the norm)
This is incorrect
I was online form 9am and at no time did the system state there were tickets available in the Cardiff section
After 7 minutes of trying I had to go for best available - it gave me Coventry section
I did not make a ‘fuss’ about nothing
Again, Cardiff changed the agreed process. They did so even though people asked them not to change it this year. Next year is fine because we would then know the process and not bother going to the playoffs.
We also understand Cardiff’s position on changing previously agreed processes on which customers make a choice on parting with their money.
Something to remember going forward.