IAW ticket prices

[youngbob]

Just bought our tickets for the home leg of CC semi-final

Until the ban on credit card charges came into effect, payments at IAW by cash did not carry any fee above face value

They do now - the credit card charge has now been replaced by a booking fee, payable however and wherever you pay, the exact opposite of the intention of the legislation

 

[pjj365]

Just bought our tickets for the home leg of CC semi-final

Until the ban on credit card charges came into effect, payments at IAW by cash did not carry any fee above face value

They do now - the credit card charge has now been replaced by a booking fee, payable however and wherever you pay, the exact opposite of the intention of the legislation

Tweeted this to Devils - it is appalling

 

[Wannabe2]

Surely that can’t be right.

 

[Have Hope#35]

Just bought our tickets for the home leg of CC semi-final

Until the ban on credit card charges came into effect, payments at IAW by cash did not carry any fee above face value

They do now - the credit card charge has now been replaced by a booking fee, payable however and wherever you pay, the exact opposite of the intention of the legislation

Is this a new thing then as every time I've bought with Cash at the Rink there's been no additional fee on top of the Ticket Price!?

 

[pjj365]

Surely that can’t be right.

It means legally they can continue to charge the online booking fee
But the intent of the legislation was to remove such fees

 

[pjj365]

Are we brave enough to boycott the game and go with IceTime - that would make a point

 

[pjj365]

Just bought our tickets for the home leg of CC semi-final

Until the ban on credit card charges came into effect, payments at IAW by cash did not carry any fee above face value

They do now - the credit card charge has now been replaced by a booking fee, payable however and wherever you pay, the exact opposite of the intention of the legislation

You can email adam.neal@BBC.co.uk as he is said to be looking into this according to a response I got from my tweet

 

[youngbob]

Is this a new thing then as every time I've bought with Cash at the Rink there's been no additional fee on top of the Ticket Price!?

Yes, we were told it's to replace the credit card chargee

 

[youngbob]

Are we brave enough to boycott the game and go with IceTime - that would make a point

That would make a massive hit to The Devils, not going down that road

 

[pjj365]

That would make a massive hit to The Devils, not going down that road

Nor me - that's why I said brave enough

 

[youngbob]

It appears to be legal, although they've now increased their revenue from ticket sales


From Saturday you should no longer be charged a fee for opting to pay by credit or debit card – but companies will still be able to add booking or admin fees as long as they also apply to other forms of payment.

The change is good news on the surface for consumers, who will no longer have to pay fees just because they're paying on plastic. Yet there are fears some companies will raise prices or introduce new service charges as a result

 

[Snogdogs]

The Devils website states that there is a charge of £1.00, per ticket, for online and phone bookings, to pay cash, I presume Youngbob must have visited IAW, so the £1.00 booking fee should not apply. Mistake I hope, Will be interesting when I go for mine.

 

[youngbob]

The Devils website states that there is a charge of £1.00, per ticket, for online and phone bookings, to pay cash, I presume Youngbob must have visited IAW, so the £1.00 booking fee should not apply. Mistake I hope, Will be interesting when I go for mine.

Yes, called in today

 

[davew]

For this to be acceptable under the new legislation, the charge , surely needs to apply across the board - public skating, birthdays, ice time rentals, and cash sales in the bar and cafe etc etc. If not I don't see how they can justify it?

 

[Darryl]

Even though companies are no longer allowed to charge a credit charge fee the banks are still issuing the costs of processing credit card payments to account holders thus IAW or whomever concerned is out of pocket. To counter this companies are allowed to charge an admin fee (or similarly described) however it must be rolled out to all payment methods to stay within the new law. Don't see this changing anytime soon I'm afraid!

 

[Hedd Wyn John]

This was entirely predictable, if you force a company to reduce its income by banning one method they’ll offset it another way. It happened to mobile phone roaming charges , the EU restricted them so the companies increased domestic tariffs to offset the loss.

 

[Devil_Abroad]

So when legislating to ‘help’ consumers they didn’t think that companies would find a different method to charge? And now it’s a ‘cash cow’ lol I find it appalling that companies are allowed to charge extras like admin fee etc as it means they advertise the tickets for events for less than what they actually cost consumers. Imagine catching the bus where the fare is £3 return but they then add a £1 admin fee so it actually costs £4. Same for insurance companies when they charge £25 admin fee for changing one field on a computer! Appalling.


Sent from my iPad using Tapatalk

 

[cantona39]

So if you attend in person at the IAW, and pay by cash, they will charge you an extra pound!!!!

 

[Hedd Wyn John]

So when legislating to ‘help’ consumers they didn’t think that companies would find a different method to charge? And now it’s a ‘cash cow’ lol I find it appalling that companies are allowed to charge extras like admin fee etc as it means they advertise the tickets for events for less than what they actually cost consumers. Imagine catching the bus where the fare is £3 return but they then add a £1 admin fee so it actually costs £4. Same for insurance companies when they charge £25 admin fee for changing one field on a computer! Appalling.


Sent from my iPad using Tapatalk

They should just include the extra £1 in the ticket price and be done with it.

 

[BostonBart22]

As a concession will my booking fee of a pound be 50p instead of a pound...if not ...why not...